Free Sustainability Tools at ETHOS BC released!

by Nancy Arsenault on July 16, 2010

Established as an independent non-profit society, ETHOS is enroute to lead the way with sustainable tourism in collaboration with industry and government.  Check out their website for their free Travel Offset Calculator and their discounted opportunity with the Gobi Carbon Management Tool.

Sustainability is everyone’s opportunity – check out these tools and see if they will be of benefit to your business!  I just checked out my air travel from Victoria to Deer Lake NL for the Edge of the Wedge course – $25.00 … what about your next business trip?

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What kind of staff are you looking for?

by Nancy Arsenault on July 7, 2010

Securing the right types of employees for a business is an ongoing need for companies, particularly companies that employ youth who work various jobs as stepping stones to their career.  In a tight labour market where money is only part of the reason why people choose one place of employ over another you much focus on communicating the ‘ideal employee’ as as much as you do your ‘ideal guest’.

Wildplay Element Park in British Columbia has released a VIMEO video, using the voices of their staff, to explain what the various staff positions are in their company and to provide prospective employees a sense of what it is like to work there.  Take a peak and then see if this represents an opportunity for your business.  Because, in case you haven’t noticed the ‘classified ads’ for employment are not the place most people go to find a job these days!  Link a video like this to your website where you post employment opportunities or link to online employment searches and voila – your voice/company image and invitation is extended. Note, this video is a ‘conversation’ about what is it like to work there – not the sales pitch to apply. Subtle difference to be aware of.

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Think Smarter to Grow your Business

July 2, 2010

Think about these questions:
Are you facing increased competition?  Focused more on cost cutting at the expense of innovation and investment? Do you blame slow or no growth on the market? Are you commoditizing your travel experience rather than seeking out your ‘ideal guest’ and aligning your assets/attributes with customer expectations? Do you look like all [...]

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GMIST Secures Federal Funding

June 30, 2010

Congratulations to the Gros Morne Institute for Sustainable Tourism for securing federal funding from ACOA and Parks Canada to continue its excellent training and development function within the Atlantic Canada Tourism industry!  Makes celebrating Canada Day tomorrow all the more meaningful!
Hats off to all of those involved as volunteers, educators, suppliers, hosts and most importantly [...]

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Social Media in 10 minutes per day

June 28, 2010

Still struggling to find the time to commit to creating your social media platform!  It may seem daunting with all the options, but here is a great article for those who have too much on their plate but know deep in their heart they must take action.
Social Media in 10 Minutes per Day!
Enjoy

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Social Media Tips for the Big Bosses!

June 17, 2010

A tweet and you may miss it, a Facebook post and you may forget to see it, send an email and you by by-pass it!  So what is a busy executive to do when he/she was raised and educated in an era when social media did not exist, you remember carrying a ‘box of punched [...]

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Are you Inviting Guests to your Tourism Business Using Mobile Technology?44%of

June 10, 2010

If so, you may be interested in this recent report by Industry Canada titled “Mobile Commerce – New Experiences, Emerging Consumer Issues.” A few teasers as you think about the use of mobile technology for your tourism business.

44% of Canadians send/receive text messages
11% send/receive emails via a wireless phone
Canadians are ’slower starters’ than folks [...]

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SMEs can learn from the Big Guys!

June 7, 2010

Being a recent convert to APPLE and MAC, plus being a fan of Steve Job’s as a professional presenter, the article on “Top 10 Dumb Reasons Apple Beat Microsoft” caught my attention. As I was reading the list, it got me thinking how valuable the Microsoft blunders were and that as SMEs we need to [...]

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Hire the Right Person – Find the Right Employer!

June 3, 2010

As we approach high-season and most tourism businesses will augment their staff and/or volunteer base to accommodate the increased summer travel. An article posted titled “How to avoid hiring the wrong person” in the Harvard Business Review was most thought provoking. It spoke to the importance of having a solid process in place, and despite [...]

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Free Report on Using Social Media to Grow Your Business

June 1, 2010

In case you missed it, founder Michael A. Stelzner of the Social Media Examiner just published a report titled “2010 Social Media Marketing Industry Report” and it is free and worth a look!
We know social media is here to stay – the question is what are you doing about it?  This report reveals:
1.  The top [...]

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