Conde Nast’s Daily Traveler just posted the Best and Worst Hotel Trends – which ones are part of your guest’s rooms and sleeping experience? Remember it’s the combination of the physical (beds, pillows, shower heads) and the emotional (feelings evoked by staff, the stay, the environment) that define and differentiate your property. Take a read and see which of the top 10 best and top 10 worst trends – then reflect on your operations. Anything you’ll change? Anything that is validated?